TERMS OF SERVICE

1. OVERVIEW
By using our site / placing any orders, you are deemed to accept these terms and conditions. If you do not agree with all the following terms & conditions, you may not access our site.

2. GENERAL CONDITIONS
Kindly ensure all item(s), colours, sizes are correct before checking out your order. Amendments will be denied once we have processed your order.

3. ACCURACY OF INFORMATION
You are responsible for any wrong information provided that result in failure of delivery. In the event where parcels are returned to us due to incorrect information or address, you are liable for the additional costs associated with the re-delivery of your order.

4. PRODUCT REPRESENTATION

  • COLORS / PRINTS
    We make extra effort to ensure that the product displayed on our website is as accurate as possible. Nevertheless, slight colour differences are inevitable due to discrepancies from individual computers or tech devices. Additionally, fabric placement for printed items may vary for each individual piece which is beyond our control.
  • MEASUREMENTS
    Measurements of the product are recorded as accurately as possible. However, slight discrepancies may still be present due to manufacturing process.
      
  • OVERALL
    Loose threads, slight misalignment and slight stains that does not affect the overall look or function of the items are not deemed as defected.

5. PRE-ORDER ITEMS
Delays or cancellation may occur due to unforeseen circumstances such as delayed shipment, lack of fabrics or insufficient stocks.

In the event where any in stock item(s) is purchased together with the backorder item(s), your order will only be dispatched after the backorder item arrives.If you wish to receive your in stock item(s) before the backorder item(s), please contact us separately as extra shipping charges will apply.

6. ERRORS OR INACCURACIES
In the event where there is any error or inaccuracy of information on our website such as product description, pricing, shipping charges, promotion and offers, we reserve the right to amend to the correct information or cancel your order if required.

7. DISCOUNT / PROMOTIONAL CODES
Discount codes are only applicable during checking out of your order. No refunds will be made if your code was not entered at the point of purchase. 

8. CANCELLATION
No cancellation of orders once your order has been submitted.


PIXIESDUST reserves the right to amend any of the above terms & conditions from time to time without prior notice.